Knowledge and people management

Organizational knowledge is understood not only as knowledge extracted from data through, for example, data mining methodologies and datawarehousing tools, but as intangible capital of the organization concerning different aspects such as, for example, processes, products, customers, suppliers and market. The perspective of study adopted is rooted in the sociology of the knowledge and is based on the vision of organizations as "social communities" and "knowledge systems", consisting of a set of socially activated knowledge processes. Particular emphasis is placed on methods and tools to support knowledge management in different contexts and on the link with innovation.


  • Silvia Massa
  • Stefania Testa


  • Manniche, J., Testa, S. 2018. Towards a multi-levelled social process perspective on firm innovation: integrating micro, meso and macro concepts of knowledge creation. Industry and Innovation, 25(4), 365-388.
  • Manniche, J., Moodysson, J., & Testa, S. 2017. Combinatorial knowledge bases: An integrative and dynamic approach to innovation studies. Economic Geography, 93(5), 480-499.
  • Massa S., Testa S. 2009. How do Miles and Snow’s strategic types differ in their knowledge assets? Evidence from Italian SMEs. Knowledge Management Research and Practice, 7 (4), 377-386
  • Massa S., Testa S. 2009. A knowledge management approach to organization competitive advantage: evidences from the food sector. European Management Journal, 27, 129-141
  • Corso M., Martini A., Massa S., Pellegrini L. , Testa S. 2006. Managing dispersed workers: the new challenge in Knowledge Management, Technovation, 26 (5), 583-594

Last update 19 January 2022